Terms of Service

By creating an account, accessing Outro, or using any part of the service, you agree to these Terms. If you use Outro for a company, show, network, or other organization, you confirm that you have authority to accept these Terms for that organization. In that case, “you” includes both you and the organization.

You must be at least 18 years old and legally able to enter into a contract. If you do not agree to these Terms, do not use Outro.

Provide accurate account information, keep your sign-in methods secure, and tell us promptly if you believe someone has used your account without permission. You are responsible for activity through your account unless you have notified us of unauthorized access.

Outro lets show owners and authorized crew invite people and assign roles. People with access to a show may be able to view, add, edit, download, or remove shared show material. Choose access carefully, keep your crew list current, and do not treat a shared workspace as private from other people who are authorized to use it.

Show ownership, crew assignments, and internal approvals are decisions for your organization. We may rely on the instructions of the account or show owner shown in Outro and are not responsible for resolving disputes within a crew or organization.

You keep ownership of the rundowns, recordings, transcripts, messages, research, images, sponsor materials, and other content you submit to Outro. These Terms do not transfer ownership of that content to UserScape.

You give UserScape a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, display, format, and otherwise use your content only as needed to provide, secure, maintain, troubleshoot, support, and improve Outro, and to carry out the actions you request. This includes making content available to crew, guests, sponsors, and other people you choose. The license lasts for as long as needed to provide the service, subject to reasonable backup, legal, and security retention and to copies already shared at your direction.

You are responsible for your content and for having the rights, permissions, and consents needed to submit and use it. This is especially important for guest contact information, recordings and likenesses, listener mail or questions, third-party articles and media, music, and sponsor creative. Give people any notices and obtain any recording, privacy, publicity, copyright, or other permissions that apply before putting their material in Outro.

Do not submit content that is unlawful, infringes someone else’s rights, or exposes information you are not allowed to share. Keep your own copies of content you cannot afford to lose.

If you believe content in Outro infringes your copyright or other rights, contact us with enough detail to investigate. We may remove or restrict disputed content and may terminate repeat infringers.

The UserScape Privacy Policy explains what information we collect, how we use and share it, and the choices available to you. It applies to Outro and is incorporated into your use of the service.

Outro may use AI and other automated tools to research, transcribe, summarize, draft, transform, or suggest content. These features are assistants, not substitutes for your judgment. Results may be inaccurate, incomplete, outdated, biased, or similar to material produced for someone else.

Review and verify every result before publishing it, sending it to another person, making a business decision, or relying on it. You are responsible for the final content you use and for confirming that it is accurate, appropriate, and lawful. AI results are not legal, financial, medical, or other professional advice.

Only submit prompts and source material that you have permission to use. Inputs and results may be processed by third-party providers as described in the Privacy Policy. To protect the service and keep it available to everyone, we may apply reasonable usage limits or restrict abusive or excessive automated use.

Outro provides tools for shows and sponsors to present opportunities, communicate, reserve inventory, exchange materials, and arrange payment. Unless we expressly say otherwise in writing, UserScape is not a party to the advertising or sponsorship agreement between a show and a sponsor and does not guarantee that either party will perform.

The show and sponsor are responsible for agreeing on and fulfilling the deal, including price, timing, inventory, ad copy and claims, approvals, disclosures, delivery, performance, make-goods, cancellation terms, and compliance with advertising and endorsement rules. Each party is also responsible for the taxes, reporting, permits, and records that apply to money it pays or receives.

Payment services are provided through Stripe and are subject to Stripe’s own terms and privacy policy. Shows receiving sponsorship funds must also follow the Stripe Connected Account Agreement and any other Stripe terms that apply to their account. You authorize the charges and transfers shown to you at checkout. Outro may charge platform or service fees when they are clearly disclosed before a transaction.

Recurring sponsorships bill monthly until canceled. Canceling stops future billing after the current paid period; the sponsorship and ad reads already paid for in that period continue unless the show and sponsor agree otherwise.

Refunds, cancellations, charge disputes, and make-goods are governed by the offer and terms presented for the sponsorship and any separate agreement between the show and sponsor, unless applicable law requires otherwise or UserScape expressly agrees in writing. Canceling or rescheduling an ad read inside Outro does not by itself reverse a completed charge. Shows receiving funds are responsible for customer service, refunds, disputes, and chargebacks. Using Outro does not create an automatic right to a refund.

Outro may offer free, beta, trial, and paid features. Prices, included features, billing periods, renewal terms, and any usage limits will be shown when you choose a plan or paid feature. If a plan is described as automatically renewing, you authorize recurring charges until you cancel it using the method provided.

We may change plans, limits, or future prices. When a change affects an existing paid plan, we will give any notice required by law before it takes effect. Except where checkout terms say otherwise or applicable law requires it, fees paid to UserScape are non-refundable.

Use Outro for legitimate show production, audience, guest, and sponsorship work. Do not misuse the service or help anyone else do so.

• Do not break the law, violate another person’s rights, impersonate someone, deceive people, harass them, or send spam.
• Do not upload malware or harmful code, probe or bypass security, access another account or show without permission, or interfere with the service.
• Do not scrape, copy, resell, sublicense, or provide access to Outro except through features intended for your crew, guests, listeners, and sponsors.
• Do not reverse engineer or attempt to extract source code, models, prompts, or non-public data, except where the law clearly allows it.
• Do not use bots or automated requests in a way that is excessive, evades limits, degrades the service, or disadvantages other users.
• Do not use AI or other Outro features to create or distribute illegal, fraudulent, infringing, abusive, or dangerous material.

Outro can connect with third-party services for functions such as sign-in, payments, storage, media, research, live collaboration, and AI. When you choose an integration, you authorize us to exchange the information needed to provide it.

Third-party services have their own terms and privacy practices. UserScape does not control them and is not responsible for their content, availability, security, or actions. An integration may change or stop working if the provider changes its service or our relationship with it.

UserScape and its licensors own Outro, including its software, design, documentation, branding, and other technology. These Terms give you a limited, non-exclusive, non-transferable, revocable right to use Outro while the Terms apply. They do not give you ownership of Outro or permission to use UserScape or Outro names, logos, or trademarks.

If you send us suggestions or feedback, you allow UserScape to use, adapt, and build on it without restriction, payment, or obligation to you. Do not submit feedback that you consider confidential.

Outro is an evolving service. We may add, change, limit, suspend, or remove features, including beta and AI features. We may also set fair-use limits to protect reliability, security, and other users. We will try to give reasonable notice when a significant change would materially reduce an existing paid service, but urgent security, legal, or technical changes may happen without advance notice.

We work to keep Outro useful and available, but no online service is uninterrupted or error-free. Maintenance, outages, third-party failures, and changes to early or beta features can occur.

You may stop using Outro at any time and may use available account controls or contact us about closing your account. Ending your account does not cancel obligations you already made to another user, including an outstanding sponsorship commitment or payment.

We may limit, suspend, or terminate access if you breach these Terms, do not pay an amount due to UserScape, create security or legal risk, harm the service or another person, or if we are required to do so by law. When practical, we will give notice and an opportunity to fix the problem, but we may act immediately when necessary.

After access ends, you may lose access to content. Deletion and retention are handled under the Privacy Policy and our reasonable backup, fraud-prevention, security, accounting, and legal needs. Provisions that logically should continue—including payment obligations, ownership, disclaimers, liability limits, indemnity, and dispute terms—survive termination.

To the maximum extent allowed by law, Outro is provided “as is” and “as available.” UserScape disclaims express and implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and that the service will be secure, accurate, uninterrupted, or error-free.

We do not guarantee AI results, third-party content, the success of a show, guest, listener, or sponsor relationship, or that stored content will never be lost. Some places do not allow certain warranty exclusions, so some of these exclusions may not apply to you.

To the maximum extent allowed by law, UserScape and its officers, employees, owners, contractors, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business, goodwill, opportunities, or data arising from Outro or these Terms, even if we knew those losses were possible.

Our total liability for all claims arising from Outro or these Terms will not exceed the greater of $100 or the fees you paid directly to UserScape for Outro during the 12 months before the event giving rise to the claim. Sponsorship amounts passed through to another user do not count as fees paid to UserScape. These limits apply regardless of the legal theory and do not limit liability that cannot legally be limited.

Any claim must be filed within one year after it arises, unless applicable law requires a longer period. A claim filed after that deadline is permanently barred.

To the extent allowed by law, you will defend, indemnify, and hold harmless UserScape and its officers, employees, owners, contractors, and suppliers from third-party claims, losses, liabilities, and reasonable legal costs arising from your content, your use or misuse of Outro, your sponsorship or advertising arrangements, your violation of another person’s rights, or your breach of these Terms.

We will notify you of a covered claim and reasonably cooperate. You may not settle a claim in a way that admits fault by UserScape or places an obligation on UserScape without our written consent. We may take control of the defense at our expense.

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any legal action arising from Outro or these Terms must be brought exclusively in the United States District Court for the Southern District of New York or a state court located in New York, New York, or White Plains, New York. You and UserScape consent to those courts’ jurisdiction and venue.

We may update these Terms as Outro evolves. We will post the revised Terms with a new effective date and provide additional notice when a change is material. Your continued use after the new effective date means you accept the revised Terms. If you do not agree, you must stop using Outro.

These Terms, the Privacy Policy, and any checkout terms or written agreement that applies to your purchase are the entire agreement about Outro. A separately signed agreement controls if it expressly conflicts with these Terms. If one provision is unenforceable, the rest remain in effect. A delay in enforcing a provision is not a waiver.

You may not assign these Terms without our written consent. UserScape may assign them as part of a merger, acquisition, financing, reorganization, or sale of assets. Neither party is responsible for delay caused by events reasonably outside its control. These Terms do not create an employment, partnership, joint venture, or agency relationship between you and UserScape.

Questions about these Terms can be sent to UserScape, Inc. at the email address below or by mail at 2600 South Road, Suite 44-175, Poughkeepsie, NY 12601.